<> Cancelling an order – two carrots studio

Cancelling an order


I WANT TO CANCEL MY ORDER. HOW CAN I DO THIS? 

 

First, send me a message. Customers may cancel their orders within 48 hours of purchase. If your order has not shipped we can process a refund. If it has shipped, you will need to wait for it to arrive and then send it back to me. You will be responsible for return postage. Once the package has reached me, I will be able to process a refund. Please note that made to order and custom orders are non-refundable.